telesouth1dotcom (10/14/05, 03:13:16 PM): Good Morning

telesouth1dotcom (10/14/05, 03:13:30 PM): Check has just gone into our mail box

dstisgwillis (10/14/05, 03:13:33 PM): Que pasa?

telesouth1dotcom (10/14/05, 03:13:54 PM): You can reinstate our order and send the serial at your leisure

dstisgwillis (10/14/05, 03:16:07 PM): I have to be honest, I am really at a quandary as to what to do on this. Considering the events of yesterday, it seems as though I would be acting very naively to just send you a serial now. Thoughts?

telesouth1dotcom (10/14/05, 03:18:05 PM): Ya know........ Yesterday I had three things going at once .... a phone going.... and an outbound project deadline to worry about......and I had placed our order 12 hours prior....... so I got impatient

telesouth1dotcom (10/14/05, 03:19:19 PM): Now with 6 years of existance in the EIMS community.....formerly one of the only all Mac ISPs in the country....and one of the most successful ISPs in my region......If I dont have any credibility then please do tear up our check when it arrives

telesouth1dotcom (10/14/05, 03:19:38 PM): as I do not have the time to go back and forth on a simple software purchase

telesouth1dotcom (10/14/05, 03:21:27 PM): I also am not stupid enough to mark up our good name over a 60 dollar piece of software

telesouth1dotcom (10/14/05, 03:21:55 PM): especially in such a small close nit community as the EIMS group is

dstisgwillis (10/14/05, 03:24:38 PM): Let me think about this for a few minutes...

dstisgwillis (10/14/05, 03:39:02 PM): I think probably the best middle ground on this will probably be for us to just wait until we receive your check. Once we receive it, we'll turn around serials for you immediately. Seem like a decent compromise to you?

telesouth1dotcom (10/14/05, 03:41:32 PM): Sounds like we are off to a negative vendor / client relationship. But hey its your call.

telesouth1dotcom (10/14/05, 03:43:10 PM): Who cares about 1000 more junk mails to my clients....and who cares about my time spent yesterday....no biggie....I know

dstisgwillis (10/14/05, 03:43:42 PM): Let me know then if you have any further questions.

telesouth1dotcom (10/14/05, 03:48:00 PM): Yeah I have a question....Do you have ANY CONCERN at all over the time I spent yesterday working with you to get things figured out......Do you have ANY CONCERN at all for the time spent on the phone with my bank finding out the facts. And do you have ANY CONCERN at all about the lack of automation that you seem to have despite your own apparently extensive tech and programming skills

dstisgwillis (10/14/05, 03:54:48 PM): Sure, I have plenty of concern for these items. Do you have any concern that you are effectively yelling now (all caps)? Do you have any concern that you lied to me yesterday in saying that you had sent a check yesterday? Do you have any concern for the time I have spent in answering these questions for you and trying to process an order that did not contain valid information? Do you have any concern that you have accused us of basically sabotaging a relationship which clearly appears to be "going south" merely because it appears that you are trying to get a product without paying for it? These are issues that I have to be more concerned about, obviously.